Frequently Asked Questions

VRTrust is the ultimate short-term rental accounting software built specifically for the industry. With a fully functioning general ledger, bank feeds, bank reconciliations, robust company and owner reporting, it is the solution every property manager needs to scale their business.

Yes! VRTrust supports ACH payments so you can pay owners and vendors directly from the platform.

Ramp is our preferred partner for virtual banking and cards. With Ramp, you can issue virtual and physical cards with built-in spend controls, manage bill pay, and monitor company spending. VRTrust automatically captures that expense data to track billable costs and report on your company's financial performance.

Yes! VRTrust is specifically designed as an all-in-one trust accounting solution for short-term rentals. Key features include: a full-functioning general ledger that supports trust balance reconciliation; three-way reconciliations between bank ledger balance, bank statements, and owner balances; and reports that help you reconcile your trust bank balance with balances due to owners, guest advance deposits, vendor liabilities, and money due to the property management company.

Yes, VRTrust offers automated workflows that handle invoicing, revenue splits, and owner payouts with built-in bank feeds and auto-matching for deposits and expenses.

Yes, VRTrust supports optional mark-ups and full automation of management commission formulas, booking fees, and other recurring owner expenses or deductions.

Yes, VRTrust captures 100% of owner billable expenses through bank feeds, accounting syncs, CSV uploads, or with integrations like Breezeway.

We support revenue reporting at Check-in, Check-out, Booking, or Split-month. For long-term reservations (user-defined, e.g., >30 days), we support split-month reporting.

Yes, VRTrust uses a full-functioning general ledger with multi-dimension tagging for listing, owner, guest, vendor, and line item categorization.

Yes, VRTrust includes a general ledger with accounts for tracking transactions, and journal entries post to different accounts based on configurations.

VRTrust enables three-way reconciliations in minutes between bank ledger balance, bank statement, and owner balances, with built-in bank feeds, auto-matching, and the ability to create bank rules directly from unmatched bank records for more efficient accounting workflows.

Yes, VRTrust fully automates management commission formulas, booking fees, and other owner deductions with automatic calculation of management fees and owner payouts.

Yes! Users can manually create reservations in VRTrust with the click of a button. Simply select the listing and enter the guest name, booked at date, check-in and check-out. Optionally, you can also add a confirmation code and booking channel for greater clarity and accuracy.

Yes, VRTrust automatically calculates owner payouts, and you can pay owners and vendors via ACH directly from your trust account.

Yes! Team members can be assigned as a User or an Admin within VRTrust. Admin members have full access to the platform and can add or remove users from the team, while regular users have access to the platform but cannot manage other team members.

Vacation rental reconciliation is the process of matching reservations, OTA payouts, bank deposits, owner balances, fees, and expenses to ensure your accounting records are accurate.

VRTrust tracks owner balances as reservations, payments, expenses, adjustments, and payouts move through the system, giving teams a clearer view of what each owner is owed.

VRTrust is built specifically for the short-term rental industry, with built-in trust accounting workflows, customizable fees and commissions, an integrated bank feed, and direct integrations with property management systems, payment processors, OTAs, and more. With VRTrust, reconciliations, owner statements, payouts, reservations, and reporting happen within one connected system. This helps reduce sync errors, minimize manual cleanup work, and support more advanced automation tied directly to reservation and accounting activity.

VRTrust supports flexible and customizable fee structures across all fee types, including conditional recurring fees and commissions based on thresholds, multi-channel fees, as well as charge-basis options such as per reservation, per guest, per night, and per guest per night. Users can also specify how fees are calculated and assign them to individual listings. These tools help operators automate more complex fee and commission workflows without relying on manual calculations.

VRTrust helps reduce accounting errors by centralizing accounting workflows and giving teams clearer visibility into payments, bank activity, reconciliations, and reporting. Features like locked periods, three-way reconciliation, ledger balances, and sync monitoring help users maintain cleaner books, reduce manual cleanup work, and improve financial consistency across the platform.

VRTrust is designed to support the complexity of batch payout reconciliation by providing reservation-level visibility, automated bank rules, reconciliation source filtering, payout drilldowns, and workflows that help operators accurately allocate and reconcile OTA payouts across multiple reservations and owners.

Yes. VRTrust reconciles operating accounts post-OPEX alongside trust and OTA reconciliation, and matches ACH payout batches against bank settlement so batch-level payouts are confirmed down to the transaction.

Yes! Operations Accounting (OPEX) is how VRTrust handles your management company's own books separate from the trust funds you hold for owners. It gives you a full general ledger, bank feeds, and reporting for your operating bank accounts, so you can track company revenue and expenses with the same rigor as owner trust accounting, all in one system instead of a second piece of software.